Notification Recipients
Did you receive an infostealer alert?
If Darkweb IQ contacted you, this notification is real and it is meant to help. Your organization’s credentials or network access appeared in stolen data circulating among criminals. We reached out so you can close that exposure before it’s used against you.
This is not a phishing attempt.
We will never ask you for a password, a payment, or remote access to your systems. If you want to confirm a message came from us, contact us directly at [email protected].
Who we are
Darkweb IQ is a pre-attack threat intelligence company. Our analysts work undercover inside the criminal networks that sell access to organizations, building direct, one-on-one relationships with the people offering it — so we learn who’s being targeted weeks before an attack runs. When a threat actor offers access to your network (an initial access broker), or when your employees’ credentials turn up in the infostealer malware logs that those same actors buy, we vet it and warn you while there’s still time to act. Every alert is reviewed by an analyst — no raw feeds, no noise. We are not the people who stole your data. We are the people trying to help you close the exposure before anyone can use it.
Our work with law enforcement
In January 2026, a Romanian national pleaded guilty to selling stolen access to networks, including Oregon state government offices. Darkweb IQ’s intelligence assisted that federal investigation.
“The Department of Justice acknowledges Darkweb IQ for its assistance with the investigation.”— U.S. Department of Justice, January 2026 (read the DOJ release)
We use the same sources and relationships that support law enforcement to protect everyday businesses that are being targeted.
Our responsible disclosure policy
When we find exposed credentials or access tied to an organization, we notify that organization directly and privately. Our goal is to reduce harm, not to create it. That means:
- We disclose exposures privately to the affected organization, giving you the chance to remediate before the information can be exploited.
- We do not publish, sell, or further distribute the credentials or access we identify.
- We never demand payment in exchange for a notification, and we never hold information hostage.
- We aim to give you enough detail to act — what was exposed and what to do — without exposing you to additional risk.
Why a password reset isn’t enough
Infostealer malware usually exfiltrates active browser session tokens in addition to passwords. Those tokens let an attacker authenticate directly to your systems — bypassing multi-factor authentication — and stay valid until they are explicitly terminated, even after the password has been changed. The malware can also persist on the infected device and recapture any credentials you rotate.
Attackers routinely use credentials from these logs to reach corporate environments through exposed services such as Citrix, RDWeb, VPN gateways, and VMware ESXi. That’s why closing the exposure takes three things together: rotating credentials, terminating sessions, and remediating the infected endpoint.
What to do next
- Reset credentials for all affected accounts, prioritizing external-facing, privileged, and administrative access.
- Terminate all active sessions for the affected users across every system. This is separate from a password reset — stolen tokens keep working until you explicitly kill them.
- Investigate for unauthorized access, persistence, or lateral movement — assume the account may already have been used and work backward from there.
- Remediate the infected device. Identify and remove the malware (reimage if needed). If the device is personal or unmanaged and cleanup can’t be verified, treat it as compromised.
Questions? Reach out.
If you have any questions about a notification you received, or you’d like help understanding exactly what was exposed, email our intelligence services team at [email protected]. A real person will get back to you.
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